It is humbling that this machine — over 200 strings, more than 12,000 parts, and millions of players — has but one caretaker. The piano technician is responsible for a daunting array of tasks to keep the instrument in top form. As such a practice is a lifelong, top-to-bottom art, it must be said that piano tuners truly love what they do.
For these specialists, work means knowing how important this instrument is in the space it inhabits. A piano often holds singular value to its owners: A family heirloom with a legacy; a substantial investment for a studio or school; the harmonic pulse in an ensemble. Many people play it privately or publicly day to day. It fulfills both an individual and a common purpose.
For the pianist, their instrument must be well looked after in its home — whether that be a school, studio, parlour, concert venue, or simply the living room. It may not travel anywhere, yet it is an organic machine with inner workings that undergo change with humidity fluctuation, usage, and age. Immediately evident by its distinct sound, it begs to be cared for. Respect for this leads to a deep rapport between piano tuner and instrument and, by extension, tuner and owner.
For a piano tuner and technician, it is an honour and a privilege to play this instrumental role.