Tuning your piano’s ~230 strings to express its true voice. We tune each string so that every note, interval, and chord sings together. Your piano has a unique voice and can only show it with well-tuned strings. A tuning only requires one hour, if the piano has been serviced routinely. If it has not been tuned in a few years, it requires a Pitch Raise Tuning (see next option). We recommend tuning at least twice per year to account for the shift from warm, humid months to cold and dry months. In essence, a well-tempered set of strings produces an unmistakably clear and rich sound.
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Your instrument’s overall pitch fluctuates with seasonal changes: Dry climate drops it (flat), while humid conditions lift it (sharp). This is directly caused by the contraction and expansion of pivotal wood components in your instrument. These changes in humidity add and release pressure on the strings, making their pitch move up and down respectively. Every subsequent year without stable tuning leaves a piano flatter than the previous cycle. These effects can only be reversed with a Pitch Raise Tuning. We bring all strings back up to concert pitch and fine-tune them so they sound as fresh as a new piano — even if the piano has not been tuned for over 10 years! As such, Pitch Raising is a common necessity to keep an heirloom piano sounding its best.
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Like all things, a piano is vulnerable to damage and degradation in many ways. Broken strings need replacing. Abused cabinetry needs detailing. Internal wood, felt, leather and metal parts break down with use. Upholding these components’ integrity is crucial to maintaining a piano’s health. We offer consultation and options for repair on many levels.
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As your piano is played, its moving parts gradually shift. Regulation re-calibrates all playing mechanisms to their standard specification. Conditions vary between venues and so too does the amount of regulation periodically required. To account for this, we provide recommendations complementary with every tuning so that your keyboard sounds and feels its strongest.
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Your piano’s felt hammers give tone and dynamism to the sound. They can be “voiced up” or “voiced down” depending on the type of hammer and tone colour your piano is capable of. Firstly, string marks in hammer head felt are removed and refaced so an even strike point mates to each string. Sometimes, chemical intervention is required to restore a hammer’s resilience so it delivers energy efficiently into the strings. Regulating the keyboard and action to a piano’s voice enhances dynamics in a pianist’s touch. Thus, hammer voicing finely adjusts tone per note to the pianist and technician’s desired outcome; well-voiced hammers reflect the piano’s unique sound and as a result, the ideal tone occurs with every key press.
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We vacuum and clear all areas in your piano that are affected by debris, dirt and dust buildup. On grand pianos, this includes underneath the strings on the soundboard. On an upright, the lower half of your piano cabinet has an entire section devoted to the pedals and string hitch pins. In each of these parts, a thorough vacuum sweep is important to keep your instrument from gathering buildup and unwanted noises.